OPay has opened a new office in Ibadan, deepening its presence in one of Nigeria’s most commercially active cities as the fintech company ramps up efforts to bring digital finance closer to everyday people and small businesses across the country.
The new branch located in the heart of Oyo State’s capital marks another step in OPay’s rapid expansion strategy. Ibadan, with its bustling markets, dense population, and fast-growing community of small and micro-entrepreneurs, represents a critical market for digital payments. By setting up a physical office, OPay aims to offer faster customer support, easier agent onboarding, and closer engagement with local merchants who rely on mobile transactions to run their businesses.
OPay says the expansion reinforces its mission of driving financial inclusion, especially for Nigerians who remain underserved by traditional banks. The company already operates one of the largest POS and mobile money agent networks in the country, serving millions of people who use its platform for transfers, bill payments, airtime purchases, and merchant transactions.
With the Ibadan office, OPay hopes to eliminate common pain points such as slow dispute resolution or long waiting times for new agent activation by offering walk-in assistance and regional support teams dedicated to Oyo and neighboring states.
Nigeria’s digital finance sector has surged in recent years, fueled by smartphone adoption, cash scarcity, and a shift toward convenient, traceable transactions. Cities like Ibadan, with their sprawling markets and transport hubs, have become hotspots for mobile money usage.
For traders, POS agents, and SMEs, OPay’s services have become integral to daily operations. The company’s continued physical expansion could help stabilize the digital payments ecosystem at a time when reliability and trust remain major concerns for users.
Beyond Ibadan, OPay continues to strengthen its nationwide footprint through offices, partnerships, and agent networks. The company says these regional hubs play a crucial role in improving service quality and supporting the millions of Nigerians who depend on its platform every day.
The Ibadan office underscores OPay’s strategy: growing not just through digital infrastructure, but through on-ground, accessible support that helps users from market women and small retailers to ride-hailing drivers and emerging online merchants confidently navigate the digital economy.